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Frequently Asked Questions (FAQ's)

WHAT SHOULD I WEAR?

Our tours involve a lot of walking in sunny Singapore, so we generally recommend you to wear something light and comfortable. Bring a hat, sunscreen, sunglasses, and comfortable walking shoes.


ARE THERE ANY REST STOPS MID TOUR?

Yes, Majority of our walking tours include a rest stop where you can sit down, enjoy a cup of coffee, and share a kaya toast set while learning about the history of Singapore coffee. Please check your booked tour for further details.


WILL THERE BE PHOTO-TAKING OPPORTUNITIES?

Absolutely! We pause at key locations of each tour for photo opportunities, and you're welcome to take pictures throughout the tour.


WHAT IF IT RAINS?

Our tours continue forward no matter the weather. Please bring an umbrella or raincoat if rain is forecasted, as we do not provide these on tour.


ARE FOOD & DRINKS PROVIDED?

Most of our walking tours include a complimentary water bottle, as well as a cup of coffee and a kaya toast set at the rest stop. Some tours specifically focus on food will include additional food and drink options. Please check your booked tour for further details.


WHAT IF WE WISH TO CUSTOMISE A PRIVATE TOUR?

We'd love to create an unforgettable experience tailored to your needs! Please email us at online@lctravelplanners.com, and we'll be happy to assist you in creating a customised tour for you and your group.

CANCELLATION POLICY

We'll cancel your reservation free-of-charge if you've notified us at least 48 hours before your tour starts.* Cancellations made within the 48-hour window will incur no refunds. Contact us at online@lctravelplanners.com to cancel your booking.


*Cancellations have to be made within 48 hours of the tour start time, based on the supplier's local time

FEEDBACK

We love to hear how we can serve you better! Please send feedback or suggestions to online@lctravelplanners.com, and we'll be happy to assist you!


FURTHER ASSISTANCE

Our customer service is available 24/7. Please email us at online@lctravelplanners.com for further assistance, or call us at +65 6336 6088

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